S Y S O P | Service Management
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1. A company made an offer to a customer by post. The customer wrote a letter of acceptance dated 20 May and posted it on 21 May. It was received in the company’s post room on 22 May and reached the relevant employee on 23 May. According to case law, acceptance is considered effective from:

A.   20 May
B.   21 May
C.   22 May
D.   23 May
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